Refund policy

At Yashvi, all products are carefully inspected and securely packed before dispatch.

No Returns

We do not accept returns once the order is delivered.

Replacement Policy

We only offer replacement in case:

  • the product is damaged during shipping

  • you receive a wrong item

How to request a replacement

To be eligible, you must contact us within 48 hours of delivery with:

  • your order details

  • a clear unboxing video (mandatory)

  • photos showing the issue

Without an unboxing video, replacement requests may not be accepted.

Replacement process

  • Once approved, we will ship a replacement at no extra cost

  • No refunds will be provided

  • Only one-time replacement is allowed per order

Not eligible for replacement

  • Used or worn products

  • Minor variations in color, texture, or design (natural stones vary)

  • Change of mind or personal preference

Important Note

All crystals are natural, so slight differences are normal and not considered defects.

Contact

For support, contact us on WhatsApp:
📲 +91 79946 43255